FAIL of the Week
As a [loyal] Tmobile customer, it saddens me to have to post this but come one Tmobile...you guys have been slacking lately. Luckily I don't have a Sidekick [anymore] but for those of you who do, I know you've been pretty upset with our dear 'ol carrier for the past week or three...
It seems that Tmobile had a server crash which caused all Sidekick phone users to lose their data. Yes, that means, phone numbers, notes, calender entries, photos, codes, passwords, etc etc...All gone. Please note however, that not ALL users lost their information...most, but not all. Tmobile/Danger sent it's apologies however could not explain what caused the crash or how it has been fixed [atleast I haven't found anything stating why].
Upset customers took the the Tmobile message boards and one was even banned for his rants. "T-Mobile banned me from their forums because I was voicing my opinion about their outage and suggesting customers contact the Washington State Attorney General's office," said Richard Anderson in his blog about the data loss. Anderson describes himself as a "business owner who lost 300+ contacts, 30+ tasks, 20+ notes and countless reminders on his Calendar that will take countless hours to rebuild."
***NOTE: Why is a business owner working from a Sidekick anyways? Isn't that what Blackberrys are for? Hmmm...
Anyways, in an effort to reconcile with their customers, Tmobile offered each Sidekick user a $100 gift card. *dead*
Subscribe to:
Post Comments (Atom)

0 comments:
Post a Comment